Postbank Direkt GmbH, based in Bonn, operates a customer advisory and contact center providing financial services and advises Postbank and BHW customers including those acquired via cooperation partners; activities are conducted within the scope of § 2 (10) KWG. The company is a 100% subsidiary of Deutsche Bank AG and provides contractually agreed services exclusively for DB AG and other group companies under Service Level Agreements; compensation is determined on a cost-plus basis. In the 2024 financial year Postbank Direkt generated revenue of €52,693,130.38 and employed on average 399 staff (338 FTE). Core services comprise call center/contact center operations including sales activities (e.g. retail loans and giro products), commission income and execution of assigned tasks as part of the group's omnichannel strategy.
ist das Betreiben eines Kundenberatungscenters zur Erbringung von Finanzdienstleistungen, die Beratung und Betreuung von Postbank- und BHW-Kunden, inklusive der über Kooperationspartner gewonnenen Kunden, sowie der Verkauf von Produkten und Finanzdienstleistungen der Postbank Gruppe und ihrer Kooperationspartner, wobei die vorbezeichneten Tätigkeiten jeweils im Rahmen des § 2 Abs. 10 KWG liegen müssen.
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Source: German Commercial Register (Handelsregister) Bonn Local Court, HRB 17337 (as of 11 October 2026)
Source: German Commercial Register (Handelsregister) Bonn Local Court, HRB 17337 (as of 11 October 2026)
Source: German Commercial Register (Handelsregister) Bonn Local Court, HRB 17337 (as of 11 October 2026)
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Source: German Commercial Register (Handelsregister) Bonn Local Court, HRB 17337 (as of 11 October 2026)
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