Lufthansa Global Tele Sales GmbH (GTS) is a specialized customer service provider primarily serving Deutsche Lufthansa AG and its subsidiaries. The company offers support via telephone, email, and social media regarding flight bookings, status programs, and customer feedback. Beyond operational customer service, GTS supports the Lufthansa Group with project management, crisis management, and the development of self-service automation solutions. The company acts as a central service provider within the so-called GTS network, which includes locations in the Czech Republic, Turkey, South Africa, and Canada.
Betreiben von Service- und Call Centern sowie e-Business-Dienstleistungen, insbesondere Zurverfügungstellung von Informationen sowie Übernahme von Reservierungs-, Direktvertriebs-, Kundenbindungs- und Direktmarketingaktivitäten für die Transport-, Logistik- und Tourismusbranche
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Source: German Commercial Register (Handelsregister) Berlin (Charlottenburg) Local Court, HRB 75680 (as of 9 October 2026)
Source: German Commercial Register (Handelsregister) Berlin (Charlottenburg) Local Court, HRB 75680 (as of 9 October 2026)
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Source: German Commercial Register (Handelsregister) Berlin (Charlottenburg) Local Court, HRB 75680 (as of 9 October 2026)
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