AIDA Kundencenter GmbH (AKC) is a GmbH founded in 2004, headquartered in Rostock, and wholly owned by Costa Crociere S.p.A. AKC provides call-center services for AIDA Cruises (outbound, inbound and backoffice activities) and acts as a dependent agent on behalf of AIDA. The company operates a service center in Rostock, mainly employs its own staff, can deploy 30 to 50 external workers as needed, and relies on external service providers for process support. AKC is the fiscal lead of a German VAT group within the Costa group and reports receivables from related parties of EUR 26,337,466.95 at year-end.
Erbringen touristischer Call-Center Dienstleistungen sowie aller damit zusammenhängender Geschäfte.
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Source: German Commercial Register (Handelsregister) Rostock Local Court, HRB 9707 (as of 24 September 2026)
Source: German Commercial Register (Handelsregister) Rostock Local Court, HRB 9707 (as of 24 September 2026)
Source: German Commercial Register (Handelsregister) Rostock Local Court, HRB 9707 (as of 24 September 2026)
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Source: German Commercial Register (Handelsregister) Rostock Local Court, HRB 9707 (as of 24 September 2026)
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