Amazon PSAS GmbH, Munich, provides customer service to the Amazon group and supports Amazon sellers and partners, in particular with inquiries about invoices, accounts, products, the supply chain and technical support for the Amazon website. Customer service agents respond to inquiries by telephone, chat and e‑mail, and the remuneration for the services provided is settled within the Amazon group. In the 2024 financial year an average of 344 employees were employed, of which an average of 230 worked in administration and 114 in business development. The company is included in the consolidated financial statements of Amazon.com, Inc., Seattle, WA, USA.
Die Betreuung von Amazon Verkäufern und Erbringung von Dienstleistungen für Amazon Verkäufer und Partner, insbesondere im Hinblick auf Anfragen zu Rechnungen, Konten, Produkten oder der Amazon Lieferkette und technischer Support bei Problemen mit der Amazon Website, über verschiedene Kontaktkanäle, einschließlich sämtlicher unterstützender oder damit verbundener Tätigkeiten und Dienstleistungen soweit hierfür keine Genehmigung erforderlich ist.
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Source: German Commercial Register (Handelsregister) München Local Court, HRB 262556 (as of 3 September 2026)
Source: German Commercial Register (Handelsregister) München Local Court, HRB 262556 (as of 3 September 2026)
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Source: German Commercial Register (Handelsregister) München Local Court, HRB 262556 (as of 3 September 2026)
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