Telefónica Germany Customer Services GmbH is a 100% subsidiary of Telefónica Germany 1. Beteiligungsgesellschaft mbH based in Munich. The company primarily provides call center services for mobile and DSL customers of the Telefónica Deutschland Group and generated revenues of TEUR 23,699 in 2015, all earned in Germany. At the Rostock site, TGCS has operated the call center business since acquiring HanseNet's call center operations and runs the divisions Ordermanagement, Commercial Care, Technical Care, Inhouse Dunning, Online Telesales, Retention Service and Business Fixnet. In fiscal 2015 the company employed on average 273 employees (as of 31.12.2015: 281) and recorded a pre-profit-transfer annual result of TEUR 3,252, which was taken over by the parent company under the profit transfer agreement.
Ausführung von Marketing-Dienstleistungen, speziell auf den Sektoren Telefon-Marketing, Direct-Marketing und Customer Relationship Management (CRM) in Rostock.
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Source: German Commercial Register (Handelsregister) München Local Court, HRB 108006 (as of 6 October 2026)
Source: German Commercial Register (Handelsregister) München Local Court, HRB 108006 (as of 6 October 2026)
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Source: German Commercial Register (Handelsregister) München Local Court, HRB 108006 (as of 6 October 2026)
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