The company provides analyses and services to improve customer service, in particular mystery shopping, test theft, store checks, mystery calling, service checks, SWOT analyses and competitive comparisons, as well as customer and post-contact surveys. It also offers coaching, training and continuing education for managers and employees, programming and licensing of software developed specifically for these services, and marketing, market research and quality assurance consulting. The annual financial statements identify checkstone survey technologies GmbH as based in Leipzig (Commercial Register Leipzig HRB 18182) with Lars Richter as sole managing director; the company employed an average of 71 staff in 2019. In fiscal year 2019 total revenue amounted to EUR 3,393,625.51 (domestic EUR 3,296,391.38; foreign EUR 97,509.01) and the reported net loss was EUR 270,958.07. The company is a small company under § 267 (1) HGB and is therefore not required to publish a profit-and-loss statement.
a) Sämtliche Analysen und Leistungen, die geeignet sind, Serviceverbesserungen beim Kunden durchzusetzen, insbesondere der Einsatz von Instrumenten, wie zum Beispiel Mystery Shopping, Testdiebstahl, Storechecks, Mystery.Calling, Servicechecks, Swot-Analysen, Wettbewerbsvergleiche und ähnliche Instrumente, b) Kundenbefragungen und Nachkontaktbefragungen, c) Coaching, Training und Weiterbildung von Führungskräften und Mitarbeitern, d) Programmierung von Software, speziell für Leistungen die unter a) und b) abgebildet sind, e) Lizenzierung von Software wie unter d) abgebildet sind, f) Marketing-, Marktforschungs- und Qualitätssicherungsberatung.
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Source: German Commercial Register (Handelsregister) Leipzig Local Court, HRB 18182 (as of 9 October 2026)
Source: German Commercial Register (Handelsregister) Leipzig Local Court, HRB 18182 (as of 9 October 2026)
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Source: German Commercial Register (Handelsregister) Leipzig Local Court, HRB 18182 (as of 9 October 2026)
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