DEFACTO GmbH is a business consultancy and IT solution integrator in the loyalty and CRM sector, offering customized solutions, services and operations as well as the outsourcing of business processes. The company focuses on multi‑channel retail, fast moving consumer goods (FMCG), telecommunications, finance & banking and direct‑to‑consumer business models. Its service portfolio includes business consulting, IT implementations, nearshoring resources, process automation, software development and licensing and support fees to generate revenue. The company runs technology and partner programs (including Microsoft, Oracle, ServiceNow) and intensified 2023 investments in software development and competencies in artificial intelligence.
Dienstleistungen im Bereich Kundenmanagement und Customer Experience, insbesondere Beratung, Aufbau und Betrieb von Kundenbindungs- und Loyalitätsprogrammen, sowie im CRM und Kampagnenmanagement, der Daten-Analyse und die Erstellung und der Vertrieb von IT-Lösungen im Bereich Software und Hardware, sowie Arbeitnehmerüberlassung (AÜG) und private Arbeitsvermittlung.
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Source: German Commercial Register (Handelsregister) Fürth Local Court, HRB 8408 (as of 2 October 2026)
Source: German Commercial Register (Handelsregister) Fürth Local Court, HRB 8408 (as of 2 October 2026)
Source: German Commercial Register (Handelsregister) Fürth Local Court, HRB 8408 (as of 2 October 2026)
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Source: German Commercial Register (Handelsregister) Fürth Local Court, HRB 8408 (as of 2 October 2026)
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