Neckermann.Contact Heideloh GmbH provides customer-service activities and operates a call center in Heideloh as well as further call centers; revenues are generated exclusively in Germany from call-center services. The service offering includes handling service and order calls for end and system customers of retail and other service companies and running a customer-service back office including complaints handling, credit checks, address maintenance and transaction control. In the 2008 financial year the company reported revenues of EUR 6,258,156.38 and employed on average 250 staff (198 full-time equivalents). Operationally it reported a result from ordinary activities of EUR -1,261,528.93; the annual loss was offset by income from loss absorption in the same amount.
Erbringung von Dienstleistungen in Form des Kundenservices sowie der Betrieb eines Call Centers in Heideloh sowie weiterer Call Center, einschließlich der Abwicklung von Service- und Bestellgesprächen für End- und Systemkunden von Handels- und anderen Dienstleistungsunternehmen und der Betrieb eines Kundenservice Back-Office einschließlich Reklamationsbearbeitung, Bonitätsprüfung, Adresspflege und Abwicklungskontrolle.
Converted using the official Destatis and Eurostat correspondence tables; ISIC Rev. 4 is the United Nations' international industry classification.
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Source: German Commercial Register (Handelsregister) Frankfurt am Main Local Court, HRB 81896 (as of 29 October 2026)
| Name | Type | City |
|---|---|---|
| Henning Bosch | Geschäftsführer(in) | Laupheim |
| Roman Zynga | Geschäftsführer(in) | Dortmund |
Source: German Commercial Register (Handelsregister) Frankfurt am Main Local Court, HRB 81896 (as of 29 October 2026)
| Year | Revenue | Profit | Balance | Employees |
|---|---|---|---|---|
| 2008 | €6,258,156 | €0 | €7,824,150 | 250 |
| 2007 | €1,803,084 | -€2,324 | €1,190,336 | 342 |
| 2006 | — | €0 | €655,413 | — |
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Source: German Commercial Register (Handelsregister) Frankfurt am Main Local Court, HRB 81896 (as of 29 October 2026)
| Cost type | Amount | Share |
|---|---|---|
| Personnel Costs | €5,842,255 | 98.1% |
| Interest & Similar | €115,592 | 1.9% |
