Majorel is a globally operating BPO provider in Customer Experience Management and has been part of the Teleperformance group since 08.11.2023. Majorel Cottbus GmbH provides customer communication services primarily for the telecommunications, e‑commerce and banking sectors and operates sites in Schwedt and Senftenberg. In the 2023 financial year, HGB revenues amounted to 52,483 T€ and the company employed an average of 817 employees. The service offering includes classic contact‑center services as well as digital solutions such as robotic process automation, chatbots and analytics; R&D is centrally coordinated with a focus on cognitive CRM.
Die Erbringung von Dienstleistungen in der Kundenkommunikation, insbesondere Kundenberatung über telefonische Hot- und Helpline sowie andere Kontaktkanäle, technische Beratung, Social Media Management, Kontaktmanagement, Datenerfassung, Aufbau und Betrieb von Kundenbindungssystemen.
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Source: German Commercial Register (Handelsregister) Cottbus Local Court, HRB 7207 (as of 23 September 2026)
Source: German Commercial Register (Handelsregister) Cottbus Local Court, HRB 7207 (as of 23 September 2026)
Source: German Commercial Register (Handelsregister) Cottbus Local Court, HRB 7207 (as of 23 September 2026)
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Source: German Commercial Register (Handelsregister) Cottbus Local Court, HRB 7207 (as of 23 September 2026)
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